Global Certified and
Focused Partner Network
The latest Automation technologies are merging complex control with simple methodologies to push the industry into
uncharted territories. Open eAutomation is regarded as one of the most popular new solutions, allowing clients to
design their own customized programs and add-ons for hardware solutions. Helping customers quickly nd solutions
is Industrial Automation Group ultimate mission. As a leading open solutions provider, Advantech facilitates business
through its Global Certied and Focused Partner Network. We aim to deliver professional, fast and trusted open
eAutomation solutions and services all over the world.
With our acclaimed and comprehensive support, the partnerships we have formed with channel partners, solution
partners, technology & product partners, and outsourcing manufacturing partners provide complete, reliable and fast-
to-market solutions for a wide variety of industries. Currently, Advantech’s Industrial Automation Group has over 250
partners in more than 60 countries worldwide to provide certied service and products anytime, anywhere.
Strategic Focus Makes the Difference
As industrial automation applications become more diversied, it becomes more challenging to establish domain knowledge and
expertise. Meanwhile, system integrators are increasingly demanding more local technical and service support. In today’s world,
responsible system component providers need to be expert consultants and deliver timely high-quality support. Realizing such
needs, Advantech strives to develop its global partner network with a strategic focus because focus makes the differences on
expertise and helps provide better services to our customers. Advantech’s strategic focus can be divided into three areas, namely
Core Competence, Product Solutions and Targeted Vertical Markets:
eAutomation Focused Channel Partners
eAutomation Focused Channel Partners provide local value-added services for our customers. These value-added services
include; application assistance, knowledgeable service staff, resource teaming, hardware services, telephone consultation,
training and project coordination. Moreover, through the global certied programs offered by Advantech, eAutomation
Focused Channel Partners are capable to provide quality support and services to customers.
eAutomation Solution Partners
eAutomation Solution Partners are 3rd parties who integrate Industrial Automation Group products and value-added software
and products to provide total solutions. Advantech’s eAutomation Solution Partners offer our customers a full range of eld-
proven solutions in Environmental Monitoring Systems Facility Management, Systems Intelligent Transportation Systems,
Power & Energy, Factory Automation, Building Automation and Machine Automation. Their solutions are validated with
selected Advantech products for compatibility, quality, and service.
Technology & Product Partners
Advantech’s Industrial Automation Group is devoted to being the leading open eAutomation solution provider integrating
web-based hardware and software technology, solutions, and customization services that empower the connected eWorld.
We cooperate closely with our Technology and Product Partners to develop more value-added products to meet stringent
requirements from customers in a wide array of industries in a short development time.
Certied Professionals Guarantee Outstanding Quality Services
To achieve this network, Advantech is taking the following steps:
•
Global partner certication programs for Sales, AE, and FAE.
•
eSupport systems for technical inquiries: Online support portals will provide 24/7 services to worldwide customers.
•
eRMA: Online RMA can track the repair status to prevent any loss.
•
APro Partner website: Online store provides one-stop shopping for industrial automation products.
Through rigorous training and testing seminars, our partners are certied annually, guaranteeing a high standard
of quality & service. Through these dedicated and well-trained sales and technical support teams, we can provide
outstanding quality services to all of our industrial automation customers.
•
Real-time information updates: Learn about updated products, market trends, and technology changes via Apro
partner website.
•
Quality technical support: With eSupport and eRMA portal, we have provided comprehensive FAQ to our customers
through internet. Customers can access the information anytime. We also offer high quality eld support team to
answer customers’ question by phone or in person.
•
Fast delivery with exible global supply chain: With over 250 partners worldwide, Advantech offers fast delivery to
our customers.
eAutomation
Platinum Partners
eAutomation
Gold Partners
eAutomation
Certied Partners
Value-added
Solutions
Dedicated
Professionals
Global, High
Quality Support
Reliable, Fast to Market Products
Online Technical
Community
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